FAQ’s

Got a question? We’ve probably got the answer here in our Frequently Asked Question’s.

Something we haven’t covered? Please get in touch!

  • Our Retail Range is available in the frozen section of selected Supermarkets across New Zealand. While stockists may vary, you can find your favourite Wild Chef product via our ‘Products and Stockists’ page.

  • We’re so glad you asked! Click here to follow our Wild Journey as we share exclusive recipes and product updates!

  • Yes, you can deep fry our Hash Browns along with our other retail products. Deep fry frozen Hash Browns at 180°C in small batches for 3-4 minutes.

  • All products we make at Wild Chef are tested and verified Gluten Free, therefore suitable for coeliacs. Our Production Factory is 100% Gluten Free with supporting accredited GF Laboratory Tests per product.

  • We pride ourselves on providing a wide range of Vegan-friendly products, with our Potato Gratin being the only exclusion as it contains cream.

  • Polenta is made from ground up corn kernels (also known as corn grits overseas). With a neutral flavour profile, our Polenta Fries soak up all the great flavour from your favourite sauces.

  • Wild Chef is proud to locally source most of our ingredients from local growers in NZ. With no additives or preservatives, you are getting the full nutritional value with no compromises made along the way.

  • Yes you can! We advise the best cooking method for each product on our packaging here. The quality and texture of certain products may be compromised and take longer to cook through with an Air Fryer.

  • From frozen, our products can be pan fried, oven baked, or air fried for convenience. Cooking times may vary for each product, but you can find more info on our recommended cooking guidelines under each product here.

  • Our Polenta Fries, Jumbo Hash Browns & Hash Sticks DO NOT contain either garlic or onion. We can supply a list of ingredients for specific products if required. Contact us.

  • The Recyclable Soft Plastic bags can be dropped into selected Woolworths, The Warehouse, New World, Pak'nSave stores and other locations. To locate the nearest store please click on the website- https://www.recycling.kiwi.nz/store-locator